ALex N Kirkland

Contact

Address

5115 Park Road

Charlotte, NC 28209

Phone

843-922-0504

Email

Skills

  • Networking

  • Home Lab

  • Video Editing

  • OS Deployment

  • Self Starter

Languages

  • English

  • Spanish

Hobbies

  • Traditional Archery

  • Gaming

  • Woodworking

Alex N. Kirkland
IT Support Professional

Profile
Hands-on IT support professional with an Associate degree in Cybersecurity and extensive home lab experience across three self-built environments.

Built and configured 6+ custom PCs, deployed operating systems, troubleshot networks, and documented technical solutions.

Proven reliability and maturity through three years of full-time caregiving and household operations management.

Currently preparing for CompTIA A+, Network+, and Security+ certifications. Seeking an entry-level IT Support or Desktop Support role with long-term growth into networking or cybersecurity.

CERTIFICATIONS (In Progress)

  • CompTIA A+ – Preparing for exam

  • CompTIA Network+ – Planned

  • CompTIA Security+ – Planned

  • Google IT Support Certificate – In progress

TECHNICAL SKILLS

  • Operating Systems: Windows, macOS, Linux, Microsoft Server 2016

  • Networking: Cisco fundamentals, router and switch configuration, diagnosing channel congestion, small network setup

  • Scripting & Data: SQL, Python, PowerShell

  • Hardware: Custom PC builds, laptop refurbishment, RAM upgrades, OS installation, system imaging

  • Deployment: Mass system imaging, system configuration, troubleshooting and documentation

TECHNICAL EXPERIENCE

Home Lab Environments (3 Locations)
2019–Present

  • Designed and configured three separate home lab environments

  • Practiced OS deployment, network configuration, and troubleshooting scenarios

  • Simulated small business IT environments for hands-on skill development

  • Documented diagnostic procedures and remediation steps

Independent IT & Computer Repair

  • Built 6+ custom PCs for personal and organizational use

  • Installed and configured operating systems

  • Diagnosed hardware failures and network issues

  • Resolved bandwidth and device channel conflicts

EDUCATION

  • Graduated Top 20 in Class

  • Associate in Applied Science – Cybersecurity Trident Technical College

  • Relevant coursework: Cisco networking, server administration, incident documentation, systems diagnostics

LEADERSHIP & RESPONSIBILITY

  • 2023–2025 Full-Time Caregiver & Household Operations Manager

  • Managed all medical scheduling and appointment logistics

  • Handled budgeting, grocery planning, and household operations

  • Maintained organized documentation and calendar systems

  • Provided daily transportation and structured support

  • Robotics Team – Woodland High School Assisted in coding input controls for competition robot

© Copyright 2026 Alex N Kirkland. All rights reserved.